FAQ


Here answers to questions which to us most often set by e-mail, regular mail or by phone are resulted. If you wish to ask to Publishing House a question — please, see first this page: may be, the answer is already placed on it.


QUESTIONS


ANSWERS

WHERE ON THE WEBSITE CAN I FIND FULL VERSIONS OF MATERIALS FROM THE PERIODICALS?

Full versions are not placed on the website and are not planned to be. In the section of EDITIONS you can familiarize with the annotations of materials and decide for yourself the expediency to purchase this or another edition.

I HAVE ORDERED YOUR PRODUCTION FROM THIS SITE (OR BY REGULAR MAIL). WHY DID I RECEIVE ONLY PART OF IT, WHEN I PAID FOR EVERYTHING?

The production which at the moment of the order is already issued, is sent immediately after the transfer to our account of the necessary sum. Ordered production which was not published yet, will be sent to you once after the edition. Any additional orders, and also surcharges in connection with possible change of cost in this case is not required.

WHERE CAN I PURCHASE THE BOOK “RUSSIAN NARROW-GAUGE STEAM LOCOMOTIVES”?

This book was published in 1997. At the present moment all circulation of the book is sold out. We can advise you to look for the information on sale of the book in sections of personals of amateurs of railways. At the moment the Publishing House has begun the work on the second edition of the book considerably added and advanced.

I LIVE IN EUROPE AND I WANT TO ORDER YOUR PRODUCTION. HOW CAN I DO IT?

Unfortunately, it is impossible to order our production directly from us in connection with complexity of transfer of money from Europe to Russia. Nevertheless, you have an opportunity to address to our distributors who are already present in the Great Britain, Germany, Czech and Latvia and order production from them.

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